Auto Parts Offer LLC

Terms of Service

Website Use and Purchase Terms

These Terms of Service govern your use of the Auto Parts Offer LLC website and purchases made directly through:

autopartsoffer.com

By accessing the Website or placing an order, you agree to these Terms and our Privacy Policy, Shipping Policy, Refund Policy, and 365-Day Limited Warranty Policy.

1. Website Use

You must be at least 18 years old or have the legal authority required to place an order.

You may use the Website only for lawful purposes. You may not:

• Attempt to gain unauthorized access to the Website, accounts, systems, or data;

• Interfere with Website security or operation;

• Use bots or automated tools to collect listings, prices, descriptions, or images;

• Copy Website content for competitive or unauthorized commercial purposes;

• Submit false, misleading, harmful, or unlawful information; or

• Use the Website for fraudulent or abusive activity.

Auto Parts Offer LLC may restrict or terminate access when these Terms are violated or when reasonably necessary to protect the company, the Website, or its customers.

Customers are responsible for providing accurate billing, shipping, contact, payment, and vehicle information.

2. Product Information

Auto Parts Offer LLC sells automotive parts that may be new, New OEM, used, remanufactured, rebuilt, or refurbished, as stated in the applicable product listing.

We make reasonable efforts to provide accurate descriptions, part numbers, photographs, condition information, pricing, and availability. However, minor errors or differences may occur.

Unless the listing states that the exact item pictured will be shipped:

• Photographs may be representative of the product and its condition;

• Cosmetic appearance, packaging, labels, and production markings may differ;

• Parts may carry superseded, interchangeable, engineering, or cross-reference numbers; and

• Cosmetic differences that do not affect operation are not considered defects.

The applicable product listing controls the condition, included components, and product-specific details.

3. Compatibility and Installation

Automotive parts may vary based on VIN, production date, engine, transmission, drivetrain, trim, vehicle options, programming, and calibration.

Customers are responsible for comparing the original part number and specifications with the product listing before ordering.

Year, make, and model compatibility information is provided as a general guide and may not identify every vehicle-specific variation.

When requested, Auto Parts Offer LLC may assist with compatibility using the VIN, original part number, photographs, or other information supplied by the customer. Any confirmation depends on the accuracy and completeness of that information.

Some parts may require professional installation, programming, coding, calibration, bleeding, initialization, or relearning. These services are not included unless specifically stated in the listing.

The customer or installer is responsible for:

• Correctly diagnosing the vehicle;

• Verifying the part before installation;

• Following manufacturer procedures;

• Completing required programming or calibration; and

• Correcting vehicle problems that caused or contributed to the original failure.

Auto Parts Offer LLC is not responsible for damage caused by incorrect diagnosis, installation, removal, programming, calibration, or failure of another vehicle component.

4. Orders, Pricing, and Payment

All orders are subject to product availability, payment approval, fraud review, shipping restrictions, and verification of order information.

Auto Parts Offer LLC may refuse, limit, or cancel an order because of:

• A pricing, description, or inventory error;

• Product unavailability;

• Incomplete or unverifiable information;

• Payment failure;

• Suspected fraud or misuse;

• Shipping restrictions; or

• A violation of these Terms.

If we cancel an order after payment has been collected, the amount paid for the canceled item will be refunded to the original payment method.

Prices are displayed in U.S. dollars unless otherwise stated. The customer authorizes us and our payment providers to charge the selected payment method for the product price, shipping, applicable taxes, and other charges disclosed before checkout.

The customer is responsible for customs duties, brokerage fees, import taxes, or similar charges not collected during checkout.

If a product is displayed at an obviously incorrect price because of a technical or typographical error, we may cancel the order and issue a refund.

5. Cancellations and Shipping

Customers should contact us as soon as possible to request an order change or cancellation.

We will make reasonable efforts to honor requests received before an order enters processing or ships, but cancellation or modification is not guaranteed.

Once an order has shipped, it cannot be canceled. After delivery, the customer may request a return according to our Refund Policy.

Delivery dates are estimates unless a guaranteed service is expressly confirmed in writing.

Auto Parts Offer LLC is not responsible for delays caused by carriers, weather, customs, incorrect addresses, delivery restrictions, or circumstances outside our reasonable control.

Customers must inspect packages promptly and report shipping damage, missing components, or an incorrect item within the period stated in our Shipping Policy or Refund Policy.

6. Returns and Refunds

Return periods, eligibility, authorization requirements, item-condition requirements, non-refundable charges, return-label deductions, and refund calculations are governed by our Refund Policy.

No item should be returned without prior authorization and return instructions from Auto Parts Offer LLC.

Unauthorized returns may be refused or returned to the customer at the customer’s expense.

Original shipping charges and return shipping or return-label costs may be deducted from a refund when allowed by our Refund Policy and applicable law.

A refund is not guaranteed until the returned item has been received and inspected.

7. 365-Day Limited Warranty

Eligible products purchased directly through autopartsoffer.com are covered by our 365-Day Limited Warranty Policy unless a different warranty period is stated in the product listing.

The warranty covers qualifying manufacturing defects. Depending on the circumstances and inspection results, an approved remedy may include:

• Repair;

• Replacement with the same or a comparable part; or

• Refund of the original purchase price of the part.

The warranty does not cover normal wear, improper installation, incorrect programming, accidents, misuse, external damage, unresolved vehicle problems, or other exclusions stated in the Warranty Policy.

Purchases made through eBay, Amazon, resellers, or other third-party platforms are governed by the terms stated in the applicable marketplace listing and the rules of that platform.

If these Terms conflict with our 365-Day Limited Warranty Policy regarding an eligible warranty claim, the Warranty Policy will control.

8. Website Content and Trademarks

Website text, product descriptions, photographs, graphics, videos, designs, logos, software, and other content are owned by, licensed to, or lawfully used by Auto Parts Offer LLC.

You may view or print limited Website content for personal, non-commercial use. You may not copy, modify, distribute, scrape, sell, publish, or commercially use Website content without prior written permission.

“Auto Parts Offer LLC,” “Auto Parts Offer,” and “autopartsoffer.com” are trade names, domain names, and service identifiers used by Auto Parts Offer LLC.

Vehicle manufacturer names, logos, product names, and part numbers belong to their respective owners and are used only for product identification, compatibility, and reference purposes.

Unless expressly stated, Auto Parts Offer LLC is not affiliated with or endorsed by any vehicle manufacturer.

9. Reviews and Customer Submissions

If you voluntarily submit a review, photograph, video, testimonial, or other material intended for publication, you allow Auto Parts Offer LLC to use and display it for legitimate business, customer-service, and marketing purposes.

You retain ownership of your original material and confirm that you have the right to submit it.

Payment information, VIN information, diagnostic records, warranty documents, and private communications will not be publicly used for marketing without separate permission.

We may remove or decline to publish unlawful, misleading, abusive, or inappropriate content.

10. Third-Party Services and Website Availability

The Website may use or link to payment processors, shipping carriers, vehicle-information providers, and other independent services.

Auto Parts Offer LLC does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.

We make reasonable efforts to keep the Website accurate, secure, and available. However, uninterrupted or completely error-free operation cannot be guaranteed.

Auto Parts Offer LLC may correct errors, update information, suspend features, or perform maintenance when reasonably necessary.

11. Disclaimer and Limitation of Liability

Except for promises stated in an applicable product listing and our 365-Day Limited Warranty Policy, the Website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

This disclaimer does not cancel or reduce:

• Our express 365-Day Limited Warranty;

• Commitments stated in an accepted product listing or order;

• Implied warranties that cannot legally be disclaimed; or

• Rights that cannot legally be limited.

To the fullest extent permitted by law, Auto Parts Offer LLC is not responsible for indirect, incidental, special, punitive, or consequential losses, including:

• Labor or diagnostic charges;

• Programming or calibration expenses;

• Towing;

• Rental vehicles;

• Storage charges;

• Lost income;

• Loss of use; or

• Vehicle downtime.

To the fullest extent permitted by law, our total liability relating to a product or order will not exceed the amount paid for the specific product involved.

These limitations do not eliminate remedies expressly provided by our Refund Policy or 365-Day Limited Warranty Policy.

12. Privacy and Communications

Our collection and use of personal information are governed by our Privacy Policy.

We and our service providers may process information necessary to complete orders, process payments, arrange delivery, prevent fraud, provide customer support, and handle returns or warranty claims.

By placing an order or contacting us electronically, you consent to receive transactional communications relating to your account, payment, order, shipping, return, warranty claim, or customer-service request.

Marketing communications will be sent only as permitted by law, and customers may unsubscribe from marketing emails.

13. Governing Law and General Terms

These Terms are governed by the laws of the State of South Carolina, United States, except where federal law applies.

Subject to any consumer rights that cannot be waived, legal proceedings relating to these Terms or a Website purchase must be brought in a court of competent jurisdiction in Spartanburg County, South Carolina.

Auto Parts Offer LLC may update these Terms by posting a revised version with a new “Last updated” date. Changes will not retroactively change the material terms of an order already accepted unless required by law or agreed to by the customer.

If any provision is found invalid or unenforceable, the remaining provisions will continue in effect.

Failure to immediately enforce a provision does not waive the right to enforce it later.

These Terms, together with the applicable product listing, order confirmation, Privacy Policy, Shipping Policy, Refund Policy, and 365-Day Limited Warranty Policy, constitute the agreement between the customer and Auto Parts Offer LLC.

Product listings control product-specific details. The Shipping Policy controls shipping matters, the Refund Policy controls voluntary returns, and the 365-Day Limited Warranty Policy controls eligible warranty claims.

14. Contact Information

Questions about these Terms may be sent to:

Auto Parts Offer LLC
102 Malibu Dr
Spartanburg, SC 29303
United States

Phone: +1 (864) 214-5220
Email: support@autopartsoffer.com
Website: autopartsoffer.com
Support Hours: Monday–Saturday, 8:00 AM–8:00 PM Eastern Time